FAQs

You can view all available payment methods during checkout. We support a wide range of secure options for both individual and business customers.

You can return most items within 14 days of receiving your order. Products must be returned in the same condition with all parts and packaging. Once approved, we’ll issue a full or partial refund depending on the item’s state. Business orders may have custom return terms—contact us for details.

If your order hasn’t been shipped yet, contact us as soon as possible and we’ll do our best to update or cancel it. Once an order has been dispatched, changes are no longer possible.

All Gear Haven products are refurbished and fully tested to meet OEM performance standards. Each item is cleaned, inspected and inspected before sale.

Yes. Every refurbished item includes a warranty covering functionality and performance. Warranty terms vary by product category.

Orders placed before 12:00 PM are typically dispatched the same day. Standard UK delivery takes 1–2 business days, while international shipping times vary depending on destination and carrier.

Yes. We ship across Europe and worldwide. International delivery times and costs vary depending on destination.

Once your order ships, you’ll receive a tracking link via email so you can monitor delivery in real time.