Shipping policy

At Gear Haven, we aim to deliver your orders quickly, securely, and affordably. Below is an overview of our shipping process and terms.

📦 Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed the next working day.

  • Once processed, you will receive a confirmation email with tracking details.

🚚 Shipping Rates & Delivery Estimates

Region Method Estimated Delivery Cost
United Kingdom Standard Shipping 2–4 business days Calculated at checkout
Europe Tracked Shipping 3–7 business days Calculated at checkout
International Tracked Shipping 5–14 business days Calculated at checkout

Delivery times are estimates and may vary due to customs or courier delays.

🌍 International Shipping

  • We ship worldwide. Duties, taxes, and customs fees are not included and are the buyer’s responsibility.

  • Please check with your local customs office for details before ordering.

🛑 Shipping Restrictions

  • We do not ship to P.O. boxes or military addresses.

  • Some large or high-value items may require a signature on delivery.

📫 Tracking & Updates

Once your order has shipped, you’ll receive an email with your tracking number. You can track your shipment through the courier's website.

❌ Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us at [your email] within 48 hours of delivery.

  • We will assist with claims and, where applicable, offer a replacement or refund.

💬 Questions?

For any shipping-related queries, contact us at info@gearhaven.co.uk.